Eric Knudtson

Technical Product Designer

AI Workbench

AI Workbench is a "one-stop shop" for ML projects designed to serve as a central organization and management hub across the Model Development Life Cycle (MDLC).

It was created to address the needs of Intuit&s data science and machine learning teams by providing a unified interface that ties together various ML tools, workflows, and project information previously scattered across the organization. AI Workbench enables managers to gain observability and insight into the hundreds of ML projects in development, production, or archived.

It also fosters cross-organizational learning and collaboration by giving teams the ability to peek behind the scenes of ML projects. I worked on AI Workbench for one year, first as a solo designer with my product management partner and engineering leads from inception to launch. This included customer research and solution exploration before focusing on a specific first delivery. We expanded to include another designer and a full dev team as we gained traction.